You work all year round with technologies…
On vacation, make technology work for you!
Rain or shine, monthly payments, mortgages, supplier bills and even instalments accounts don’t take vacations. This is why it is important to prepare well before disconnecting, so you don’t have any unpleasant surprises when you return.
With our Web and mobile digital solutions, for individuals and businesses, we greatly facilitate your financial management so that you can have peace of mind. The experience is optimized and everything is accessible remotely, whether you are on the other side of the planet or a few steps away in your garden.
Before you turn into “vacation” mode, we present to you some essential and easy-to-use features on AccèsD and AccèsD Affaires.
There is no end for good practice!
We invite you to explore the other digital solutions available on AccèsD and ask for more information at 514-393-9552 or at firstname.lastname@example.org.
We’ll be happy to help you adopt them to make your life easier!
Alerts…useful information at the right time!
You can activate 3 types of alerts, depending on your preference: e-mail, text message or AccèsD notification. You’ll be notified when certain activities involving your Desjardins accounts, credit cards and prepaid cards have been or are about to be carried out.
These allow you to :
- take appropriate action based on transactions or events scheduled in the account, thanks to reminders
- keep an eye on your transactions and control your finances
- react quickly when you witness fraudulent transactions
Here’s how : Enable Alerts (PDF)
Declaring a lost or stolen card and Replacing a damaged card
Settle everything quickly in a few clicks on AccèsD
If your credit card is lost, stolen or not received, you can temporarily suspend it or ask for it to be replaced, without having to call. This feature allows you to gain autonomy and peace of mind since it’s simple, safe and available at all times!
You can also do this with the help of our new virtual assistant, Alvie, at 1 800 CAISSES, in self-service, 24/7 and without waiting (for credit cards only, for now).
The credit or debit card suspension function is very useful when your card gets lost. You can deactivate it to make sure no one uses it while you’re looking for it… even if, after all, it was only in your jeans pocket from the day before.
Here’s how to use the different digital solutions : Reporting a lost, stolen or unreceived CREDIT card (PDF), Reporting a lost, stolen or unreceived DEBIT card (PDF) and Lock and unlock a card (PDF)
Bill payments online
Save time and avoid delays
It’s the quick and easy way to pay taxes, supplier, independent consultant or government bills, credit card balances, and more!
You can choose to make payments when it suits you, and above all, to schedule them in advance. This saves time and money by avoiding oversights and trips to the counter. You can, for example, automate the payment of your rent or your premises or the transfer between different accounts for your savings projects, etc.
Here’s how : Bill payments (PDF)
A modern, simplified experience to meet your expectations
A number of improvements have been made to the functionality and interface of the Desjardins Interac e-Transfer for individuals and businesses. It’s now even easier and clearer to add recipients, send and even cancel transfers.
Credit card limit management
Autonomously manage your credit card limit to control the credit allocated to you for purchasing capacity or credit file management purposes.
If you are pre-qualified, you can increase your credit card limit on the Desjardins Web and mobile platforms, while being informed of the impact this could have on your credit file. You can also lower your credit limit in assisted mode.
So, if you’re thinking of making a major purchase, or if your business is growing, plan ahead to qualify for credit that meets your needs.
Here how : Credit card limit management (PDF)
Accessible anywhere, anytime in just a few simple steps
Mobile deposit lets you securely deposit a cheque from a smartphone or tablet using a photo. So you don’t have to go to the counter or the local caisse, and you can access your funds quickly.
Here how : Mobile deposit (PDF)